Effective Date: December 1, 2025
Automotive Insights Inc. ("we," "us," or "our") is committed to protecting the privacy and security of your information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at myautoinsights.com or use our data analytics services (collectively, the "Service").
By accessing or using our Service, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
We collect information about you in various ways when you use our Service. The types of information we collect include:
Contact and Account Information: When you create an account, request information, or contact us, we may collect:
Customer Support Information: When you contact our support team, we collect the information you provide in your communications with us.
Marketing Communications: If you subscribe to our newsletters or marketing materials, we collect your email address and communication preferences.
Usage Data: When you access our Service, we automatically collect:
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device. You can control cookies through your browser settings, though disabling cookies may limit your ability to use certain features of our Service.
Log Files: Our servers automatically record information created by your use of the Service, including web requests, browser language, and server logs.
For users of our data analytics platform, we process:
Dealership Data: Information provided by or on behalf of our customers, including:
Integrated Data Sources: Data obtained through integrations with third-party systems, dealer management systems (DMS), and automotive data providers.
We may receive information about you from:
We use the information we collect for the following purposes:
We use artificial intelligence to provide analytics, insights, and conversational assistance through our MyAI feature. When you use AI-powered features, the following data may be processed by our third-party AI service provider:
This data is sent to Amazon Web Services (AWS) via Amazon Bedrock, which utilizes AI models provided by Anthropic (Claude). Data is transmitted over encrypted connections and processed in real time to generate responses.
Your data is not used to train or improve AI models. AWS Bedrock does not store or retain your inputs or outputs beyond the duration of the request. Anthropic does not have access to your data outside of processing your request through AWS Bedrock.
Before using AI features for the first time in the mobile app, you will be asked to review and consent to this data processing. You may decline, in which case AI features will not be available to you.
We do not sell your personal information. We may share your information in the following circumstances:
We share information with third-party service providers who perform services on our behalf, including:
These service providers are contractually obligated to use your information only to provide services to us and to implement appropriate security measures.
With your consent or as necessary to fulfill our services, we may share information with:
If we are involved in a merger, acquisition, asset sale, or other business transaction, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your information.
We may disclose your information when required by law or in response to:
We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you, including industry benchmarks, market research, and statistical analysis.
We implement appropriate technical, physical, and organizational security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. Our security practices include:
Technical Safeguards:
Organizational Safeguards:
Physical Safeguards:
While we implement industry-standard security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention practices include:
Account Information: Retained for the duration of your account relationship and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce agreements.
Application Data: Customer data is retained according to our service agreements and may be retained for business analytics purposes in aggregated or de-identified form.
Usage Data: Retained for operational purposes, typically between 12-24 months, unless needed for legal compliance or security purposes.
Marketing Communications: Maintained until you unsubscribe or request deletion.
When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.
Depending on your location and applicable law, you may have certain rights regarding your information:
You may request access to the personal information we hold about you and receive a copy in a portable format.
You may request that we correct inaccurate or incomplete information about you.
You may request deletion of your personal information, subject to certain legal exceptions.
You may request that we restrict processing of your information or object to certain processing activities.
You may opt out of receiving marketing communications by:
You can manage cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent.
We do not currently respond to "Do Not Track" signals, as there is no uniform standard for DNT signal interpretation.
To exercise any of these rights, please contact us using the information in the "Contact Us" section below.
If you opt in to receive SMS messages from us:
If you apply for employment through our website:
Our Service may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services before providing information to them.
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child without parental consent, we will promptly delete such information.
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and other California privacy laws.
In the preceding 12 months, we have collected the following categories of personal information:
We collect this information from:
We collect and use personal information for the business purposes described in Section 2 of this Privacy Policy.
We share personal information with service providers, business partners, and as described in Section 3 of this Privacy Policy. We do not sell personal information.
California residents have the right to:
Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected, the categories of sources, the business purpose for collection, and the categories of third parties with whom we share information.
Right to Delete: Request deletion of personal information we have collected, subject to certain exceptions.
Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information).
Right to Non-Discrimination: Exercise your CCPA rights without receiving discriminatory treatment.
Shine the Light: Under California Civil Code Section 1798.83, request information about our disclosure of personal information to third parties for direct marketing purposes.
To exercise your California privacy rights, submit a verifiable consumer request by:
You or an authorized agent may submit a request on your behalf. We will verify your identity before responding to your request. We cannot fulfill your request if we cannot verify your identity or authority to make the request.
We will respond to verifiable requests within 45 days. If we need additional time (up to 90 days total), we will notify you of the reason and extension period.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
We encourage you to review this Privacy Policy periodically. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: privacy@myautoinsights.com
Phone: 817-905-1018
Website: https://myautoinsights.com
We are committed to resolving privacy concerns and will respond to your inquiry promptly.
Last Updated: February 25, 2026